Realistic Solutions for IT
A Saudi company in Riyadh building Arabic-first business systems and digital solutions for government entities, companies and other sectors. TixDesk is one of these solutions.
What we do
We build Arabic-first software used every day to manage services and operations: ready products customized for each organization, systems built to requirements, and integrations with what the organization already runs.
We work with government entities, private companies, and education and healthcare institutions, and understand their needs for governance, security, local hosting and correct Arabic interfaces.
In TixDesk we brought what we learned from managing requests and services in these organizations into one platform: from a simple ticket to ITSM, field service and multi-tenancy.
How we work with customers
Needs first
We understand current processes before proposing anything.
Clear proposals
Every line item and recurring cost stated before contract.
Phased rollout
Essentials first, then expand.
Local team
Analysis, development, support and training from Riyadh.
Your hosting policy
Cloud, private or on your servers.
Ongoing relationship
Support and development after launch.
TixDesk is in use with several customers; references are available on request.