Privacy policy

Last updated: October 2026

Scope

This policy explains how Realistic Solutions for IT collects, uses and protects personal data when you visit this website or submit its forms. It does not cover data processed inside the TixDesk system on behalf of our customers, which is governed by our agreements with them.

Data we collect

  • What you enter in forms: name, organization, mobile, email, job title and request details.
  • General technical visit data such as browser type and pages visited, to improve the site.

Purposes

  • Responding to your request: demo, quote or consultation.
  • Contacting you about that request.
  • Improving the site and our services.

We do not sell personal data.

Sharing

We share data only with service providers acting on our behalf under equivalent protection obligations, or when required by law.

Protection and retention

We apply appropriate technical and administrative controls and retain data only as long as needed for its purposes or as required by law.

Your rights

You may request access to, correction or deletion of your data, or ask us to stop contacting you, in accordance with applicable laws in Saudi Arabia, including the Personal Data Protection Law.

Contact

info@rs4it.com · +966 55 718 0660