Cloud, private cloud or your own servers
The same product with the same features. What changes is where it runs and who operates it. Choose based on your security and regulatory requirements and your team's capacity.
Compare the options
Answer the questions below to highlight the closest fit.
| Item | SaaS cloud | Private cloud | On-premise |
|---|---|---|---|
| Who runs the infrastructure | Us | Us, in an environment dedicated to you | Your team, with our support |
| Data location | Shared cloud with logical isolation | Dedicated environment; Saudi data centers available | Your data center |
| Updates | Automatic | Scheduled with you | Per support agreement |
| Time to start | Fastest | Medium | Depends on infrastructure readiness |
| Cost model | Subscription | Subscription or license plus operations | License plus support and maintenance |
| Best for | Companies and mid-size organizations | Large organizations and groups | Government, banks, hospitals |
Which option fits?
Hosting questions
Can we start in the cloud and move on-premise later?
Yes, data and configuration can be migrated between hosting options.
What are the on-premise requirements?
We send server, database and network specifications based on your users and modules.
Are features the same in every option?
Yes. The difference is operations and management, not functionality.
Run TixDesk where your policies require
We show the full cost of each option in one proposal.
- Comparison for your case
- Infrastructure specifications
- Migration plan if needed